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barista placing lid on coffee

How a barista captured my undying loyalty with one small gesture

Having just moved homes, I’ve had to seek out a new neighbourhood cafe. Luckily for me, there’s one that serves really great coffee not far away — Our Daily Brett. It’s really more of an upscale market than cafe, but the coffee definitely is good.  I’ve been in about a half a dozen times in…

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Stuntpeople on top of a plane demonstrating trust in pilots

Reputation matters. Can you be counted upon?

Think about the word ‘reputation’. We all have one. From when we were children growing up in our families, whether it was for being the scapegoat, the funny one, the child the rest thought Mom and Dad favoured. As we became adolescents, that reputation may have evolved — a child one thought to be the…

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COVID Chronicles #YYC — (Desperately) Seeking Susan

COVID Chronicles #YYC — (Desperately) Seeking Susan

I’m definitely dating myself with this blog title — it refers to a 1985 film which was Madonna’s first film and also starred Roseanna Arquette. But if you are seeking someone to help you navigate your career or small business challenges, you should meet Susan Elford, Business and Leadership Coach, Community Builder and President of…

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